Oscar Felipe Giraldo Gil
Martin Enrique Ojeda González
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Businesses of all sizes and industries are looking how to increase their sales on the Internet however the vast majority of the consumers research online but purchase offline this trend is called by Google as ROPO. People need some extra help to make their purchases online and the human touch of a sales rep can help to assist consumers to close the deal. Online retailers in the U.S know that and now they are installing live help solutions like chat to put consumers with sales reps in seconds. Install a Live Help solution in the purchase process make the difference between abandonment or a purchase.