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IT6 has developed the IT-Box which is an all-in-one IT solution for the small business that needs to reduce IT costs increase productivity and improve customer satisfaction. Large corporations usually have a full time IT staff in-house with standardized IT systems and services to support their business and the growing market demands. On the other hand the small business has the same needs and demands but does not have the budget to implement such systems and are constantly challenged with IT problems that affect their productivity and relationship with their customers.Because of this situation the small business has a high dependency on their Internet service provider (ISP) who can´t solve their IT problems and end up frustrated spending time and money with an IT expert or friend to solve their issues. Moreover the small business does not have the budget or expertise to implement the communications and IT tools needed to support their growing business such as multi-line branch integration security PBX IVR and file backup.The IT-Box offers IT support remote monitoring file cloud backup LAN (local area network) WiFi and PBX functionalities. This device will be sold through the ISP and will combine the modem router and additional services into one device. The IT-Box is installed on customer premises who pays a subscription to the ISP based on the chosen services. The ISP will generate more ARPU (average revenue per unit) and increase customer satisfaction because of the monitoring tools now available through the IT-Box. IT6 bills the ISP for these services.The IT-Box is designed for the service oriented small business with up to 20 employees. It will be distributed through ISPs in Latin America and USA and the target market is 2.6 million businesses. IT6 will be first launched in Chile through Movistar.